Terrific Questions, Quick Answers!

Mini Setup — 8’ × 10’
Perfect for smaller spaces such as living rooms. Accommodates up to 8 toddlers and is recommended for our littlest guests, including crawlers.

Large Setup — 12’ × 15’
Our roomiest soft-play option, accommodating up to 12 toddlers.

Our soft-play equipment is designed for children ages 5 and under. For everyone’s safety and to protect the equipment, older children should not enter the soft-play area.

 Although grass is a suitable option for setting up, it is not preferred. For mats to connect correctly, a concrete or hard surface is recommended! If the equipment should be set up on grass, we ask that the ground is flat, completely dry, and clear of glass, debris, poop, and holes. This can become hazardous and unsafe for the children, as well as damage our equipment. 

During summer, we strongly recommend the use of a shaded area or a suitable cover such as a tent or pavilion to prevent equipment from getting too hot. This is highly recommended as Terrific Toddlers Party Rentals is not liable for injuries related to hot equipment.  

**Special instructions and other restrictions (stairs, elevators, limited parking) must be disclosed in advance before your party date so that we can plan for them. Additional fees may apply if we must deliver via stairs or to venues located long distances from the loading zone, including parks, large estates, or other locations that present delivery complications.

For the safety of our little guests and protection of our equipment, Terrific Toddlers Party Rentals will not set up outdoors if it is raining, the ground is wet, or weather conditions are unsafe.

If rain or unsafe weather is expected, the client is responsible for providing a suitable indoor backup location. If an indoor location is unavailable, your event may be rescheduled to another available date.

If unsafe weather begins during setup, an alternate location must be provided promptly. Equipment will not be set up in unsafe conditions.

We recommend having an indoor backup plan for all outdoor events.

A 50% non-refundable retainer is required to reserve your event date. The remaining 50% balance is due 3 days before your event. All deposits are non-refundable, but they may be transferred to another event for a period of one year. Payments are accepted via PayPal and Venmo. 

We understand that plans can change. If you need to cancel or reschedule, please contact us as soon as possible.

Before final payment: Your non-refundable retainer may be transferred to another available date within one year.

After final payment: Payments are non-refundable; however, your payment may be transferred to another available date within one year, subject to availability.

Once you have your event date, you’re ready to book! We will hold your requested date for up to 3 days while awaiting your required retainer.

Your reservation is officially confirmed once the retainer has been received. If payment is not received within the 3-day hold period, the date will be released and made available for booking.

Weekend dates fill quickly, so early booking is highly recommended. Reservations are first-come, first-served.

Adult supervision is required at all times while children are using our equipment. Parents/guardians are responsible for ensuring that children follow all posted and provided safety rules, including age, capacity, and equipment-use guidelines.

A rental agreement and liability waiver must be signed before the event begins.

Terrific Toddlers Party Rentals provides setup and pickup unless additional event staffing has been purchased. Event attendants/hosts may be added for an additional fee.

Standard rentals include up to 4 hours of party time.

Setup and breakdown are completed outside of your reserved party time, so you receive the full rental period to enjoy your equipment.

Need more time? Additional rental hours may be available for an added fee and must be arranged in advance.

Cleanliness is especially important when little ones are involved. Our equipment follows a thorough cleaning, sanitizing, and disinfecting process between rentals.

Equipment is inspected and prepared before each event so your little guests can enjoy a clean and welcoming play experience.

Who doesn’t love a TERRIFIC deal? We offer specials throughout the year! Follow Terrific Toddlers Party Rentals on Facebook and Instagram for promotions, new rentals, giveaways, and special offers.

• Socks are required at ALL TIMES. Shoes must be removed before entering the play area. This applies to children and adults.
• Adult supervision is required at ALL TIMES. A parent or responsible adult must remain present while the equipment is in use.
• No food, candy, gum, or drinks are permitted inside or near the play area.
• No face paint, crayons, markers, bubbles, slime, paint, silly string, or other staining materials are permitted in or near the equipment.
• No pets are permitted inside or near the play area.
• Soft-play toys and equipment must remain inside the designated play area.
• Equipment may not be moved or rearranged after setup by Terrific Toddlers Party Rentals.
• Soft play is reserved for children ages 5 and under, subject to the age/weight limits of the rented equipment.
• Please follow the maximum capacity for your selected soft-play package.
• No pushing, shoving, wrestling, climbing on barriers, or rough play.
• Please follow all safety instructions provided by Terrific Toddlers Party Rentals and PLAY SAFE!